Compliance and AI governance for healthcare growth infrastructure.
Scalimed builds commercial infrastructure for healthcare organizations with a focus on trust, controlled workflows, and responsible AI-assisted communication.
Scalimed uses automation and AI-assisted communication for commercial and operational workflows before the consultation. These systems are designed to support response, follow-up, routing, scheduling, reminders, and reporting.
ISO/IEC 42001:2023 — AI management system.
Scalimed Digital Health LLC is certified under ISO/IEC 42001:2023 for customer service, client service management, and after-sales processes.
- Certification body
- Quality Solution Register (International Quality Solution Register S.A. de C.V.)
- Standard
- ISO/IEC 42001:2023
- Certificate holder
- Scalimed Digital Health LLC
- Certificate No.
- 16-Q26-011-0000
- Scope
- Customer service, client service management, and after-sales processes
- Issue date
- February 23, 2026
- Valid through
- February 22, 2029 (2026–2029 certification cycle)
PRN · 01
AI supports operational communication.
PRN · 02
AI does not replace clinical judgment.
PRN · 03
Human-supervised workflows remain central.
PRN · 04
Patient communication should be structured and transparent.
PRN · 05
Commercial automation should be governed, monitored, and improved responsibly.
This page is maintained by Scalimed Digital Health LLC to describe the operating posture behind its commercial healthcare infrastructure. The ISO/IEC 42001:2023 certificate below applies to Scalimed’s own service operation (customer service, client service management, and after-sales processes); the infrastructure deployed for clients runs with AI governance aligned to that same standard.
Compliance questions.
Is Scalimed compliant with healthcare data privacy regulations?
Scalimed is designed with healthcare data handling in mind. It supports opt-in consent collection, SMS compliance workflows, and data handling practices aligned with applicable regulations.
Does Scalimed use the official WhatsApp Business API?
The official WhatsApp Business API is enabled in implementations that have the channel contracted, configured, and authorized.
What does ISO 42001 mean for Scalimed's AI use?
ISO/IEC 42001:2023 is the international standard for AI management systems. Scalimed Digital Health LLC is certified under ISO/IEC 42001:2023 for its customer service, client service management, and after-sales processes.
Does Scalimed store patient medical records?
No. Scalimed handles patient contact data, conversation history, and appointment pipeline information — not clinical records or diagnoses.